Claims Adjuster

Claims Adjuster – Professional Indemnity
London | Full-time

We’re working with a highly respected London Market insurer looking to hire a Claims Adjuster to join their Professional Indemnity (PI) team.

This is a fantastic opportunity to join a collaborative and well-established claims function, handling a broad mix of UK and international PI claims across a diverse portfolio.

The Role

You’ll be responsible for managing a caseload of Professional Indemnity claims, including:

  • Solicitors PI
  • Financial Services PI
  • Miscellaneous PI
  • Some Construction PI exposure

You’ll play a key role in delivering a high-quality, customer-focused claims service, working closely with brokers, insureds, underwriters, and external partners across multiple jurisdictions.

Key Responsibilities

  • Handle PI claims from notification through to settlement
  • Deliver a proactive, service-driven approach with clear and consistent communication
  • Build strong relationships with brokers and stakeholders
  • Contribute to team KPIs and identify areas for process improvement
  • Provide insight on claims trends, wordings, and renewal feedback
  • Collaborate with internal teams and external service providers

What We’re Looking For

  • Experience handling Professional Indemnity or Financial Lines claims
  • Exposure to the London Market (preferred)
  • Strong communication and relationship-building skills
  • Organised, self-sufficient, and team-oriented approach
  • Solid IT skills (Microsoft Office suite)

Why Consider This Role?

  • Opportunity to work across a diverse and complex PI portfolio
  • Collaborative and supportive team environment
  • Exposure to international claims and stakeholders
  • A business that values people, relationships, and long-term development

If you’re looking to take the next step in your PI claims career within a well-regarded platform, I’d be happy to talk you through the opportunity.

Get in touch directly or apply here.