We’re currently seeking candidates with an administrative background in insurance, legal, or financial services for a Claims Administration Assistant role based in Leeds.
This is an excellent opportunity to join a leading insurer, offering strong potential for career development and progression.
The role is offered on a hybrid working basis, with four days in the office and one day working from home.
Key responsibilities
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Manage administrative tasks, including claims record keeping and manual processing to support claims adjusters.
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Liaise with brokers and service providers via phone and email to build relationships and resolve claims queries.
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Maintain accurate claims diaries and ensure timely closure of claims.
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Update the Solicitors and Adjusters Database, recording third-party instructions.
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Prepare Claims Experience reports and Bordereaux, compiling data from core systems.
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Extract and interpret claims information to ensure regulatory compliance.
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Support performance monitoring by refining team reports.
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Assist with ad-hoc projects and general administrative duties.
Skills & experience
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Previous experience in insurance, financial services, or legal environments is desirable.
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Strong written and verbal communication skills.
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Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
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Keen to study towards CII qualifications (fully company-funded).
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Able to run reports from in-house systems.
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Excellent administrative and organisational skills.
