Senior Claims Handler – Leeds (Permanent, Full-Time)
4 days in the office | Professional Indemnity and Cyber
Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service.
You’ll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions.
The Role
As a Senior Claims Handler, you will:
-
Manage your own caseload of diverse claims, with a focus on Professional Indemnityand Cyber
-
Work proactively to drive claims to a timely and fair settlement.
-
Apply strong knowledge of policy wordings across multiple classes of business.
-
Build and maintain strong relationships with key brokers.
-
Contribute to team projects and continuous improvement initiatives.
What you will bring
-
Background in handling Cyber, PI or Construction claims, OR legal qualifications/experience transitioning into insurance claims.
-
Ideally working towards (or keen to study for) CII qualifications.
-
Strong communication skills-both written and verbal.
-
Confident using Microsoft Office and willing to learn in-house systems.
-
A proactive, organised and relationship-driven approach.
The Culture
You’ll be joining a team that:
-
Puts people first and values relationship-building.
-
Works collaboratively and supports each other to succeed.
-
Is committed to continuous improvement.
-
Values professionalism but keeps egos at the door.
-
Encourages diverse perspectives and flexible working patterns.
Interested?
If you meet the requirements and are looking for a role where you can genuinely make an impact, we’d love to hear from you.
You must have the right to live and work in the UK to be considered.
